Overview
Your digital transformation starts here
Going digital means more than just using software to manage your customer communications. It means taking advantage of technology at every stage of your communications lifecycle – from creation to delivery – and beyond.
With our platform you can benefit from all the advantages of digital transformation. That means a better customer experience, less paper, efficient workflows, lower costs and a clear audit trail. And because our platform features a familiar interface, your teams can benefit from digitised customer communications without any disruption to your people or your processes.
Features
Digitise every component of your customer communications
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Digital workflows
The creation, review and approval of communications is managed digitally.
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Automation
Create automatic processes so that every customer has a great experience with your organisation.
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Personalisation
Customise your customer communications to enhance cross-selling and improve customer retention.
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Advanced technology
The software that we rely on is recognised by industry expert Gartner.
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Evolving platform
We launch new features every four months. So you always get our most advanced technology at no extra cost.
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Easy to use
Your users will be up and running on the same day.
Benefits
Customer-centric communications are just a click away
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Efficient processes
Spend less time reviewing print-outs of communications and focus on creating delightful customer journeys.
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Cost-savings
Going digital means less printing, less time wasting and less chasing for approval.
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Audit trail
Our digital solution provides a clear audit trail for your customer communications.
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Fast adoption
Switching to DocCentrics is a simple process that we manage for you. So you can make the switch to digital communications in a matter of weeks.
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Flexible
DocCentrics makes it easy and efficient to create communications for a range of channels – including print, email, SMS and HTML – all in one place.
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Affordable
Cut costs by using a modern, efficient CCM platform.
Get in touch
Ready to get started?
You can give us a call or send us a message and we’ll be in touch shortly. Our team is always happy to have a chat.
Get startedExplore Further
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Customer Journey Management
We can help you deliver a superior Customer Experience. Cut costs, simplify workflows, and retain your valued customers.
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Communications Optimisation
Our Communications Optimisation service helps you do more with your Customer Communications Management (CCM) platform.
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Consultancy
Our consultancy services allow us to truly understand your business and fine-tune our platform to meet the needs of our teams and your customers.