Your digital transformation starts here
Going digital means more than just using software to manage your customer communications. It means taking advantage of technology at every stage of your communications lifecycle – from creation to delivery – and beyond.
With our platform you can benefit from all the advantages of digital transformation. That means a better customer experience, less paper, efficient workflows, lower costs and a clear audit trail. And because our platform features a familiar interface, your teams can benefit from digitised customer communications without any disruption to your people or your processes.
Digitise every component of your customer communications
The creation, review and approval of communications is managed digitally.
Create automatic processes so that every customer has a great experience with your organisation.
Customise your customer communications to enhance cross-selling and improve customer retention.
The software that we rely on is recognised by industry expert Gartner.
We launch new features every four months. So you always get our most advanced technology at no extra cost.
Easy to use
Your users will be up and running on the same day.
Customer-centric communications are just a click away
Spend less time reviewing print-outs of communications and focus on creating delightful customer journeys.
Going digital means less printing, less time wasting and less chasing for approval.
Our digital solution provides a clear audit trail for your customer communications.
Switching to DocCentrics is a simple process that we manage for you. So you can make the switch to digital communications in a matter of weeks.
DocCentrics makes it easy and efficient to create communications for a range of channels – including print, email, SMS and HTML – all in one place.
Cut costs by using a modern, efficient CCM platform.
We take the time to explore precisely what you want to achieve.
We start by exploring your current customer communications from a variety of perspectives, such as marketing, customer services, compliance and branding.
By understanding the needs of your business we can ensure you exploit the immense potential of the DocCentrics platform.
We fine-tune the workflows and functionality to match the way you work.
Every screen is tailored to the needs of your users, so each individual only sees the settings, options and functions that they need.
This customisation ensures that your business achieves the benefits of our platform without having to adapt or alter your operations.
Once the system is operational we continue working closely with you.
This ensures that you always benefit from the full potential of DocCentrics, and always deliver on-brand, on-message, on-time and fully compliant communications.
Get in touch
Ready to get started?
You can give us a call or send us a message and we’ll be in touch shortly. Our team is always happy to have a chat.Get started
Customer Journey Management
We can help you deliver a superior Customer Experience. Cut costs, simplify workflows, and retain your valued customers.
Our Communications Optimisation service helps you do more with your Customer Communications Management (CCM) platform.
Our consultancy services allow us to truly understand your business and fine-tune our platform to meet the needs of our teams and your customers.