Training

Compose, approve and deliver compelling communications with just a few hours of training.

Explore

Overview

Get the most out of our powerful customer communications tools

DocCentrics uses familiar interfaces so your operators, managers and executives can easily use our platform with little or no training. However, user training is an integrated component of our offerings and ensures that your teams can get the greatest possible benefit from DocCentrics.

Training is flexible and can be delivered online or in person, and top-up training can easily be arranged for new joiners or to top-up expertise. Ad-hoc training may take just a few minutes – or a few hours to get you up and running confidently.

We’re always available to support your teams as they explore new features or deliver new projects.

Features

Everything you & your team needs

Training on-site or remote

Depending on your training needs we can either deliver training in person or remotely.
Up and running within a day

Training takes a few hours – at most – so your users will soon be up and running.
Intuitive software

DocCentrics looks and behaves like many familiar office applications, so most users intuitively understand how to use our platform.
Uncluttered interface

Users only see the functions and features that they need to do their job, so they can’t get overwhelmed by irrelevant options.

Benefits

Flexible training from the very start

DocCentrics at full power

Our training ensures that your teams know how to get the best out of our powerful customer communications management (CCM) tools.
Fast and convenient

If required, training takes from a few minutes to a few hours and can be delivered online at your convenience.

Our Process

Discover Design Deliver

We take the time to explore precisely what you want to achieve.

We start by exploring your current customer communications from a variety of perspectives, such as marketing, customer services, compliance and branding.

By understanding the needs of your business we can ensure you exploit the immense potential of the DocCentrics platform.
We fine-tune the workflows and functionality to match the way you work.

Every screen is tailored to the needs of your users, so each individual only sees the settings, options and functions that they need.

This customisation ensures that your business achieves the benefits of our platform without having to adapt or alter your operations.
Once the system is operational we continue working closely with you.

This ensures that you always benefit from the full potential of DocCentrics, and always deliver on-brand, on-message, on-time and fully compliant communications.