How can customer communications overcome these three compliance challenges?
What kind of compliance hurdles do customer communications need to clear in the year ahead?
Knowledge Base
Sharing our expertise, and insights into the world of Customer Experience.
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How could a CCM solution offer a strategic advantage to your business?
A CCM solution is a powerful tool that can delight, retain and convert customers. The latest CCM software can achieve this in less time and effort than ever before.
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Introducing CCM – the missing link in your customer's journey
Customer communication management (CCM) enables organisations to design, manage, and deliver high-volume and on-demand personalised communications from a single platform.
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Work-shadowing opportunity for university student
We recently welcomed a Computer Science student from Hertford University, who spent a day observing our developers and learning about the technologies we use and the agile processes that keep us ...
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Digital transformation of a paper communication strategy
We’ve been working closely with one of our clients to help them shift to a completely digital customer communication solution. The client’s original approach was somewhat fragmented, so while they could send ...
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Self-service customer communications project update
One of our clients wanted to make their customer communications system self-service, so that operational teams could create, review, approve and amend all of their communications autonomously, without having to rely ...
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G-Cloud 6
DocCentrics announces availability of its Customer Communication Management (CCM) service on G-Cloud 6 Document Centric Solutions Limited (DocCentrics), a leading supplier of cloud based customer communications solutions, announced today that its CCM ...
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Mailmark Accreditation
PRESS RELEASE Today, The Royal Mail approved DocCentrics Mailmark software. This means Clients can now utilise the latest Royal Mail services and access a range of additional associated benefits through the DocCentrics ...
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Cyber Essentials – Accreditation
DocCentrics secures Cyber Essentials scheme accreditation. Document Centric Solutions Limited (DocCentrics), a leading supplier of cloud based customer communications solutions, announced today that it has achieved Cyber Essential accreditation. Cyber Essentials is the ...