Statistics that prove customer experience (CX) can boost your business
The research results are clear: optimising the customer experience delivers a host of business benefits.
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Sharing our expertise, and insights into the world of Customer Experience.
The research results are clear: optimising the customer experience delivers a host of business benefits.
Few organisations are truly digital. So what's stopping you from transforming your business?
Your customer communications can dynamically change according to your customer data - just like your programmatic ads.
Milliennials are a generation, so it's useless as a marketing segment.
On-board your customers more efficiently with a personalised HTML microsite that includes all their documents and manages interactions.
What is the best way to send effective emails for both marketing and transactional purposes?
Tips for sending effective customer communications by text message.
Are your email subject lines getting your customer communications opened - or ignored?
Has the general data protection regulation affected your customer communications?
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