Company

Background

DocCentrics is an energetic and positive-thinking organisation, collaborating with a variety of businesses and enterprises throughout the United Kingdom.

Founded in 2008 by industry expert Simon Howell, DocCentrics embarked on a quest to provide leading customer communications management (CCM) software to enterprises, helping them rapidly increase efficiency, reduce costs, and be more environmentally friendly.

Ten years later, the business has evolved into a fully fledged customer experience consultancy. Supporting our clients through the digital transformation process, building brand advocacy, and empowering the customer.

Over the years we have developed a highly effective working culture, encouraging our people to continuously learn new skills, and explore new technologies. It is hugely important to us that we champion the individual, developing strong, trustworthy industry experts within our team.

We also place a high value in supporting the community, by contributing to local schemes with organisations such as Young Enterprise, ELSA & University of Hertfordshire.

Business Areas

One Team. Many Skills.

Whilst we have one unified team, the roles of our people span across a range of disciplines.

Customer Innovation

Our team of proactive account managers work closely with you to analyse project requirements, discuss new ideas, and ultimately drive our team towards delivering exceptional customer experiences for your organisation.
Development

Software is the heart of our business, and our developers work with a wide variety of technologies, including front end (HTML, CSS, JavaScript), Microsoft.Net (C#), Ruby, and database systems such as MySQL and MongoDB.
Platform

DocCentrics is committed to protecting customer data, and our platform team is responsible for ensuring optimum performance, security, and compliance with the GDPR, whilst operating to ISO:27001 standards.
Creative

Capturing the unique personality and ethos of your organisation, our design team ensure that your digital and print communications look great, and help build brand advocacy.